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Terms of Service

Last updated: 30 November 2025

1. Introduction

These Terms of Service ("Terms") govern your use of the Tambells Properties website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services. Tambells Properties is a company registered in England and Wales, with its registered office at 20 Wenlock Road, London, N1 7GU.

2. Our Services

Tambells Properties provides property management services including, but not limited to:

  • Guaranteed rent schemes (rent-to-rent arrangements)
  • Property management and maintenance
  • Tenant sourcing and management
  • Property compliance and safety checks
  • Landlord support services

Specific services are subject to separate written agreements between Tambells Properties and the property owner.

3. Website Use

By using our website, you agree to:

  • Provide accurate and complete information when making enquiries
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorised access to our systems
  • Not use the website in any way that could damage, disable, or impair it
  • Not reproduce, duplicate, or exploit any part of the website without permission

4. Enquiries and Quotes

Any quotes or estimates provided through our website are for informational purposes only and do not constitute a binding offer. All property management arrangements are subject to property inspection, satisfactory due diligence, and execution of a formal written agreement. We reserve the right to decline any enquiry at our discretion.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Tambells Properties or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law:

  • The website is provided on an "as is" and "as available" basis without warranties of any kind
  • We do not guarantee that the website will be uninterrupted, secure, or error-free
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website
  • Our total liability for any claims arising from use of the website shall not exceed £100

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

7. Indemnification

You agree to indemnify, defend, and hold harmless Tambells Properties, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of the website or your breach of these Terms.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of third-party websites is at your own risk.

9. Consumer Rights

If you are a consumer, you have certain statutory rights under the Consumer Rights Act 2015 and other consumer protection legislation. Nothing in these Terms affects your statutory rights. For more information about your consumer rights, you can visit the Citizens Advice website at www.citizensadvice.org.uk.

10. Complaints

If you have a complaint about our services, please contact us at enquiries@tambellsproperties.com or write to us at our registered address. We will acknowledge your complaint within 5 working days and aim to resolve it within 28 days. If you remain dissatisfied, you may be able to refer your complaint to an appropriate ombudsman or alternative dispute resolution service.

11. Termination

We reserve the right to terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

12. Changes to Terms

We may revise these Terms at any time by updating this page. Please check this page regularly to take notice of any changes, as they are binding on you. Your continued use of the website following any changes constitutes acceptance of those changes.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tambells Properties regarding your use of the website and supersede any prior agreements.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Tambells Properties

20 Wenlock Road, London, N1 7GU

Email: enquiries@tambellsproperties.com

Phone: 020 3468 1140